Regulation

       Reg-Fix are a FINMA compliant register for client advisers in Switzerland.

On January 1, 2020, the Financial Services Act (FinSA) and the Financial Institutions Act (FinIA) came into force. Financial service providers, customer advisors, as well as producers and providers of financial instruments are subject to FinSA.

FINMA Registration number 28925

FINMA is Switzerland’s independent financial-markets regulator. Its mandate is to supervise banks, insurance companies, exchanges, securities dealers, collective investment schemes, and their asset managers and fund management companies. It also regulates distributors and insurance intermediaries. It is charged with protecting creditors, investors and policyholders. FINMA is responsible for ensuring that Switzerland’s financial markets function effectively.

Further information on the finma

       Ombudsman recognised by the Federal Department of Finance in accordance with Art. 74 ff. FinSA

The ombudsman of the ombudsman for financial service providers is neutral. He can provide competent information and act as an independent mediator in the event of a dispute.

The ombudsman is not a state court. Rather, it promotes conversation between the parties. Instead of a judgment, he mediates a negotiated solution to the parties to the dispute. This is not binding and the parties are free to decide whether they want to follow the ombudsman's suggestion or take other, e.g. legal steps. Experience has shown, however, that the ombudsman's negotiation solutions are generally accepted thanks to his professional competence.

The arbitration procedure with the ombudsman of the ombudsman for financial service providers is free of charge for financial customers. However, the examination of written inquiries by financial customers, which could lead to an arbitration procedure, is CHF 150 (maximum CHF 250 for complex inquiries).

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Registration number 21276

Cicero-certified insurance consultants have a solid grounding in insurance and follow regular advanced trainings that are part of a course system. In doing so, they ensure that their specialist knowledge is always up-to-date and that they can offer their customers solid and well-founded advice.

The label “Cicero. Certified Insurance Competence” refers to the advanced-training register of the Swiss insurance industry. The register was initiated in 2015 with the aim to enhance and further increase the quality of customer advisory services. It lists all insurance consultants with formal professional qualifications who continuously invest in further education.

A solid warranty

All Cicero-registered insurance consultants have state-of-the-art professional knowledge thanks to regular advanced trainings. All trainings offered in this context are consistent with a uniform quality standard and offer the possibility to earn a certain number of credits. In order to remain listed, all consultants are obliged to earn a determined number of advanced-training credits every two years.

Specialist knowledge alone does not guarantee competent advice, it is, however, the basis for any sound advice.

 

Customer benefits

  • Cicero is a synonym for competent insurance advice. You can use the register to find a certified consultant in you vicinity.

  • He or she will gladly inform you about his or her areas of competence.

  • Further information on the Cicero quality label can be found online on www.cicero.ch.